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Shipping Policy ​ PROCESSING & SHIPPING We usually take 7-12 working days (excluding SATURDAY AND SUNDAY) to process and ship your orders from the day of order placed Whether it’s a customized or a non-customized product. The courier company takes another 10-15 working days (excluding SATURDAY and SUNDAY). Tracking details are sent via SMS or email as soon as the order is shipped. Our warehouse works from Monday-Saturday during standard business hours (10am to 6pm). TRACKING NOTIFICATIONS Once orders are shipped/dispatched, customer will receive tracking details through the given email id & contact number by our logistics team from which customers will be able to follow up on their shipments. FOR ANY URGENT UPDATES OR QUERIES DROP US A MAIL AT customer.maitreyee.in@gmail.com